Beacon provides complete voice and data solutions to some of the largest call centers in the country. In doing so, Beacon has acquired a unique skill set that allows us to greatly reduce costs, maximize uptime through redundancy, and increase control over carrier services.
Resporg Solutions
Your Own Resporg ID in the SMS Database. You will control your toll free #’s, not the carrier.
Toll Free Reservations. Search for specific toll free #’s—including vanity #’s—and reserve on your own in minutes.
Inbound Least Cost Routing. Custom origination tables in the SMS Database allow you to maximize savings on inbound calls.
Disaster Recovery. Re-allocate inbound traffic within minutes with the click of your mouse during network outages.
Tiered Rate Plans
Rates offered at “class” level within each LATA
Multiple carrier solutions allow you to utilize least cost routing on both outbound and inbound campaigns to maximize savings.
Average rates can dip below .01/minute, depending on traffic patterns
Redundant WAN’s
Centralization of call center infrastructure is generally more efficient and cost effective. Beacon can design and implement redundant WAN solutions capable of achieving almost 100% uptime to support mission critical call center operations.
